---
title: "Server version"
description: "Information about Weaviate Database server versions running on Weaviate Cloud."
url: https://docs.weaviate.io/cloud/platform/version
---

# Server version

[Weaviate Cloud (WCD)](https://docs.weaviate.io/go/console?utm_content=cloud) hosts clusters that run Weaviate.

## New clusters

When you provision a new cluster, Weaviate Cloud uses the latest available version of Weaviate to set up the new cluster.

## Updates

Weaviate Cloud automatically updates existing clusters as new Weaviate versions become available. You do not need to trigger updates manually.

A complete backup of your data is created before each update. Clusters with high availability (HA) enabled are updated with no downtime; stand-alone clusters incur a short restart period during the update.

## Additional considerations

- **Billing**: If your cluster's Weaviate version cannot support the billing requirements for your pricing plan, Weaviate Cloud updates your cluster to the current production version or the most recent compatible version.
- **Data integrity**: If your cluster's Weaviate version has a known risk of data loss or corruption, Weaviate Cloud updates the cluster when a fix is released.
- **Downgrade**: You cannot downgrade your cluster to an earlier version of Weaviate.
- **Dedicated Cloud customers**: If you are a Dedicated Cloud customer and you require a specific version of Weaviate, contact your support representative. In some circumstances, Weaviate Cloud can install a specific Weaviate version.

## Support

If you use **Weaviate Cloud** (Database cluster(s) or Weaviate product in the cloud) or have a self-hosted support package, open a ticket in the [Support Portal](https://support.weaviate.io) or email [Weaviate support](mailto:support@weaviate.io) directly. To add a [support plan](https://weaviate.io/support-plans), contact [Weaviate sales](https://weaviate.io/pricing#contact-sales).

Use the **Support Portal** for direct help from the Weaviate team: open and track tickets, and we'll respond in line with your support plan. The **Community Forum** is open to everyone, and a great place to ask questions, get help with your cluster, and connect with other developers. For all the ways to get help, see the [Support overview](https://docs.weaviate.io/support).

[Weaviate Support Portal](https://support.weaviate.io): Direct help from the Weaviate team for Weaviate Cloud. Open and track tickets in the Support Portal.

[Weaviate Community Forum](https://forum.weaviate.io/c/support): Ask questions, share ideas, and connect with other developers on our Community forum.